Setup guide

Get ready for a first try-on.

The current pilot uses Wix Stores product pages and a support-assisted setup.

Before installation

• A published Wix Stores product page and permission to edit the site.
• Product images you are authorized to use, with a single clearly visible model face and a front or near-front hairstyle view.
• A browser that supports image upload and modern JavaScript. Camera availability depends on the browser, device and permission.
• Contact support to confirm site compatibility and service access. Adding a visible button alone does not authorize generation.

Current setup process

1. Agree on a pilot site and review the privacy notice, terms and pricing status.
2. Install the authorized TryHair app/plugin through the setup provided by support. Keep that component present: it supplies the verified site and product identity.
3. The app connects its embedded script automatically. Keep the product-page plugin installed and open its settings to check the connection. New installations do not require a Custom Code entry or a manually configured site origin.
4. Save and publish the site. Check Try On placement on the published product page at desktop and mobile widths.
5. Test an authorized photo through generation, result enlargement and download. Then test an unsuitable image and recovery.

The current entry is positioned relative to native product imagery using page layout detection. Theme changes or Wix updates can affect placement and may require an update. Support checks the actual site; compatibility with every editor, theme or gallery is not claimed.

Shopper flow

1. Select Try On on a product page.
2. Open the photo card and select Choose a photo or Take a photo. Allow camera access only if you want to use it.
3. Select Generate after the wig photo check finishes. Images are sent to TryHair and its cloud AI processor for the requested preview.
4. Keep the dialog open during generation. The loading message says “Creating your look… Don’t leave” and “This may take up to 60 seconds.” This is an estimate, not a guaranteed completion time.
5. Open the result at a larger size or download it. Closing the panel clears its local photo and result references.

Photo requirements

Choose JPG, PNG or WebP, no larger than 10 MB. Use one clearly visible face, good lighting and a front-facing view. The current browser implementation also rejects images above 24 megapixels. It prepares a smaller copy for generation. No face, multiple faces, very small faces and unsuitable product angles can be rejected.

Usage rule

Each pseudonymous browser visitor can complete up to seven successful try-ons per store within a fixed seven-day window. The window is recorded from the first reserved generation in that period; failed attempts do not increase the successful count. The dialog shows the remaining allowance. This is a browser-based control, not identity verification.

The previous store-wide daily 20-attempt and monthly 30-success generation caps have been removed. Concurrency, duplicate-request protection and product-validation rate protections remain. A successful server-side generation counts even if delivery is interrupted; reopening or downloading a result does not trigger another generation.

Disable or remove

In the Wix editor, open App Market → Manage Apps → TryHair → Delete App, then save and publish. Wix removes the app-managed script and components. Once the uninstall event reaches TryHair, new generation requests and previous try-on sessions are rejected. A generation already running may still finish. If your older pilot used a manual Product Page Custom Code entry, disable that entry too. Contact support separately to request deletion of associated records; uninstalling does not automatically erase server records.