Service terms · Effective November 8, 2026

Terms of service

These terms govern use of the TryHair Wix integration and its cloud preview service, operated by TryHair.ai. Contact contact@tryhair.ai with questions before using the service.

Service and access

TryHair creates illustrative AI wig previews from a shopper photo and a supported product image. The current Wix integration is a controlled pilot with support-assisted installation. Availability on one test site does not guarantee availability on another site. Marketplace approval, universal theme compatibility and uninterrupted service are not represented.

Authorized use

You must have authority to operate the connected site and submit its product content. Shoppers must have the right and required consent to use submitted photos. Merchants are responsible for their storefront disclosures, lawful processing and product claims. Do not submit unlawful, exploitative or deceptive content, impersonate others, bypass usage limits, attempt unauthorized access or interfere with the service.

Images and results

You retain your rights in your inputs and authorize TryHair and its processors to handle them as needed to provide, secure and troubleshoot the requested service. Third-party rights and applicable AI provider terms may affect use of inputs and outputs. We do not promise exclusive rights in a generated result.

Previews may be inaccurate, incomplete or unsuitable. They do not guarantee physical fit, exact hair color, texture, product quality or purchase outcomes. Check the actual product description and merchant policies before buying. The service is not an identity-verification, medical or professional-advice tool.

Usage and charges

The current visitor allowance is seven successful generations per store within a fixed seven-day window. Failed attempts do not add to the successful count; a server-completed generation can count even if delivery is interrupted. Operational protections may temporarily restrict requests. Current access and commercial status are described on the pricing page.

No public Wix paid plan or checkout is currently implemented. Any future purchase must disclose its charges, billing interval, usage rules, cancellation and refund conditions before payment. Plans or credits from other TryHair platform integrations do not transfer automatically.

Availability and removal

We may update or suspend the pilot for maintenance, security, misuse or operational reasons. Changes to Wix or a storefront can require integration updates. Merchants can disable the page script and remove the app/component; contact support to disable cloud access or request record deletion. Removal does not automatically erase records.

Privacy

The privacy notice explains image transmission, processors, local storage and service records. Do not send photos if you do not have the necessary authority or if the described processing is unsuitable for your requirements.

Disclaimers and responsibility

To the extent permitted by applicable law, the pilot is provided as available without a guarantee of error-free output or continuous availability. Nothing in these terms excludes rights, remedies or liabilities that cannot legally be excluded. Merchants remain responsible for their products, storefront transactions and customer service.

Changes and contact

Updated terms will carry an updated effective date. Material commercial terms must be presented before a new purchase or commitment. For support, legal notices or questions about these terms, email contact@tryhair.ai.